Job description

Job description
Administrative Manager — NOC 10019

Employer: Dr Gaurav Mahar Inc DBA Kamloops Dental Clinic
Location: 220 3rd Ave, Suite 101, Kamloops, BC V2C 3M3
Position: Administrative Manager
Employment: Full-time, Permanent
Hours: 40 hours per week
Wage: $52.00 per hour
Language: English
Vacancies: 1
Start Date: As soon as possible

Job Duties

Kamloops Dental Clinic is seeking an Administrative Manager to oversee and coordinate the clinic’s administrative operations, office services, and organizational procedures.

The successful candidate will:

Manage the clinic’s administrative functions by coordinating front-office operations, appointment systems, billing activities, and internal office processes to support efficient service delivery.
Provide day-to-day supervision and guidance to administrative staff involved in patient documentation, insurance coordination, procurement activities, payroll support, and general office administration.
Ensure administrative practices align with healthcare legislation, privacy obligations, occupational health and safety standards, and applicable dental regulatory requirements, and maintain internal controls to support compliance.
Oversee administrative cost monitoring for clinic operations, including expenses related to dental supplies, equipment servicing, laboratory services, and contracted vendors, within established financial parameters.
Compile and review operational, financial, and service-related summaries for the dentist owner to assist with performance monitoring, planning, and administrative decision-making.
Participate in human resource activities by supporting recruitment efforts, coordinating onboarding processes, and facilitating role-specific training for administrative staff.
Coordinate patient service workflows by overseeing communication processes such as scheduling confirmations, follow-ups, and inquiry handling to maintain consistent service standards.
Maintain oversight of clinic record-keeping systems, ensuring patient and business records are accurate, organised, securely stored, and accessible in accordance with confidentiality requirements.
Act as the primary administrative liaison with external service providers, including dental laboratories, equipment maintenance vendors, and insurance administrators, to ensure continuity of clinic operations.
Implement and maintain internal administrative procedures and office guidelines to promote consistency, accountability, and efficiency across clinic operations.
Support workforce planning by coordinating administrative staff schedules and task allocation to ensure adequate coverage during clinic operating hours.

Education:
Bachelor’s degree or college diploma in business administration or a related administrative services field.

Experience:
Several years of professional-level experience in business administration, finance, or administrative services, including relevant administrative or management experience.

How to Apply

Qualified candidates may submit their résumé and cover letter by email to:

kdcjobs24@gmail.com