Work setting

• Retail service establishment
• Retail business
• Electronic products store

Responsibilities

Tasks

• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise office and volunteer staff
• Develop and implement marketing strategies
• Determine merchandise and services to be sold
• Plan budgets and monitor revenues and expenses
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Manage staff and assign duties
• Locate, select and procure merchandise for resale
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Experience and specialization

Computer and technology knowledge

• Inventory control software
• Computerized bookkeeping system
• Electronic mail
• Spreadsheet
• Point of sale system

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods