Work setting

Hotel, motel, resort

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise, coordinate, and review the work of accommodation staff, including hotel, motel, casino, reservation, and other travel service clerks.
• Develop work schedules, establish procedures, and coordinate activities with other departments to ensure efficient operations.
• Address and resolve work-related issues while preparing and submitting progress reports and other required documentation.
• Recruit, train, and orient staff on job responsibilities, safety standards, and company policies.
• Manage inventory by requisitioning necessary supplies and materials.
• Oversee the proper functioning of computer systems, equipment, and machinery, and arrange for maintenance or repairs as needed.
• When required, perform the same tasks as the staff being supervised. 

Experience and specialization

Computer and technology knowledge

• MS Word
• MS Office

Work conditions and physical capabilities

• Fast-paced environment
• Tight Deadlines
• Attention to detail

Personal suitability

• Client focus
• Flexibility
• Initiative
• Team player