User Support Technician With MISSION CONTROL NOC AND HELPDESK SERVICES - North York

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User Support Technician

Location: North York - ON, CANADA
Employer name: MISSION CONTROL NOC AND HELPDESK SERVICES
Job category: IT & Web Design
Vacancy: 1
Salary: $31.00 to $33.00 hourly (To be negotiated) / 30 hours per Week
Website:
Posted date: March 01, 2025 Deadline date: March 01, 2026
Expire in 117 days

Job ID# ACJ: 317489

Job description

WORK LOCATION

1120 FINCH AVENUE WEST suite 104 North York, ON M3J 3H7

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilitiesSupport for newcomers and refugeesSupport for youthsSupport for VeteransSupport for Indigenous peopleSupport for mature workersSupports for visible minorities

Who can apply for this job?

You can apply if you are:

a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply

By mail

1120 FINCH AVENUE WEST suite 104 TORONTO, ON M3J 3H7