Responsibilities

Tasks

• Coordinate the flow of information within the team
• Open and distribute mail and other materials
• Plan and organize daily operations
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support