Job description

Company operating name: Orbit International Moving Logistics

Job location: Toronto, ON

Salary: $62,100.00

# of hours per week:  35 hours per week

Benefits:  10 days of vacation

Language: Required: English

# Of Vacancies: 1

Employment Requirements:

• Post secondary diploma degree OR intense training in the field OR 5 years direct experience of coordination in the international relocation field
• Excellent attention to detail and ability to follow through.
• Outstanding communication skills, both written and verbal.
• The ability to learn and operate quickly.
• Adapt to a variety of situations, use common sense, and solve problems effectively.
• Well organized and work well independently and in a team environment.
• Ability to develop and maintain positive working relationships with internal and external customers.
• Excellent knowledge of Microsoft Office Suite, specifically MS Word and MS Excel. 

Duties:

• Understand, navigate, and advise customers on custom formalities (for personal effects) for most countries in the world.
• Supervise, plan, assign and review the work of employees and agents working on behalf of Orbit.
• Monitor warehouse manager to confirm timely dispatching and receiving times are met.
• Ensure industry top compliance standards (FIDI-FAIM) are met.
• Handle problems so they do not escalate, ensure company policies and procedures are met and seek to improve on them.
• Cross Train workers in job duties between Export and Import coordination.
• Provide performance reviews of related supervised staff.
• Collect and communicate all relevant documents to customs, agents, accounts, and clients within the timelines dictated by FIDI-FAIM.
• Coordinate and prepare delivery instructions tailored to each move based on terms of quote.
• Audit invoices to ensure accurate billing.
• Negotiate and book freight with land, ocean, and air carriers.
• Track Shipments and provide progress reports to clients and agents.
• Obtain all the relevant data related to the international moves and feeding into the moving software.
• Other duties as assigned.

Job Contact Information:

Email Address: Ronit@orbitmoving.com

Name of contact person:  Ronit Birk