Job description
Surrey Peace Arch RV Park Ltd. (D.B.A: Peace Arch R.V Park) is a Surrey, BC. is looking for an Reservation Manager to join their team.
Position: Reservation Manager
NOC: 60031
Terms of employment: Permanent / Full Time
Vacancy: 1
Start Date: As soon as possible
Salary: C$40.00/ hour for 32 hours per week
Language: English
Education: Secondary School
Experience: 2-3 years in the same or related industry.
Location: 14601 40th Ave, Surrey, BC, Canada. V3Z 1E7
Main Duties:
- Develop, enforce and evaluate policies and procedures to ensure efficiency of park operations; including setting guidelines for reservations and maintenance work
- Manage budget to ensure financial stability.
- Track revenues and expenses, adjust financial plans as needed.
- Implement cost-effective strategies to maximize profitability while maintaining quality service.
- Help in setting pricing and promotional strategies to attract guests.
- Negotiate with suppliers for the provision of materials and supplies
- Hire and manage staff and ensure they receive proper training and assign work schedule.
- Oversee employee performance, provide guidance, and maintain a productive and efficient team for excellent customer satisfaction.
- Negotiate with clients for the use of facilities.
- Handle customer complaints by addressing concerns promptly and professionally.
- Investigate issues, provide solution and ensure guest satisfaction while maintaining park policies.
We are looking for individual who has: strong administrative and organizational skills. Ability to multitask and work in fast-paced environment. Proficiency in budgeting and office management. Excellent communication and leadership skills.
Additional Skills: MS Excel; MS Word; MS Office
Personal Suitability: Flexibility; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Ability to multitask
Interested candidates are requested to email their resumes at: peacearchrvparks@gmail.com
