Job description

• Assist with staff consultation and grievance procedures
• Coordinate the flow of information within the team
• Direct and control daily operations
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Supervise other workers
• Record and prepare minutes of meetings, seminars and conferences
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Advise senior management
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Supervise office and volunteer staf
• Fluent in Hindi